Privacy Policy
Last updated: January 1, 2025
1. Introduction
At ArbiByte, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency arbitrage trading platform.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Name and email address
- Account credentials (encrypted)
- Payment information (processed through secure third-party providers)
- Exchange API keys (encrypted with bank-grade encryption)
- Communication preferences
2.2 Usage Information
We automatically collect certain information when you use our Service:
- Device information (IP address, browser type, operating system)
- Usage data (pages viewed, features used, time spent)
- Trading activity and transaction history
- Performance metrics and error logs
2.3 Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our Service
- To process your transactions and execute arbitrage trades
- To improve, personalize, and expand our Service
- To understand and analyze how you use our Service
- To develop new products, services, features, and functionality
- To communicate with you about updates, security alerts, and support
- To send you marketing communications (with your consent)
- To detect, prevent, and address technical issues and fraud
- To comply with legal obligations and enforce our Terms of Service
4. Data Security
4.1 Security Measures
We implement industry-standard security measures to protect your information:
- 256-bit AES encryption for sensitive data
- TLS/SSL encryption for data in transit
- Regular security audits and penetration testing
- Two-factor authentication (2FA) support
- Secure data centers with 24/7 monitoring
- Regular backups and disaster recovery procedures
4.2 API Key Security
Your exchange API keys are encrypted using bank-grade encryption and stored in secure, isolated environments. We never request withdrawal permissions and recommend using read-only or trade-only API keys without withdrawal privileges.
5. Information Sharing and Disclosure
5.1 Third-Party Service Providers
We may share your information with third-party service providers who perform services on our behalf:
- Payment processors (Stripe, PayPal)
- Cloud infrastructure providers (AWS, Google Cloud)
- Analytics services (Google Analytics)
- Customer support tools
- Email service providers
5.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Data Portability: Request a copy of your data in a portable format
- Opt-Out: Opt-out of marketing communications
- Withdraw Consent: Withdraw consent for data processing
To exercise these rights, please contact us at privacy@arbibyte.com.
7. Data Retention
We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. We may retain certain information for longer periods as required by law, to resolve disputes, enforce our agreements, and for legitimate business purposes.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
9. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@arbibyte.com
Support: support@arbibyte.com
Response Time: Within 48 hours
12. GDPR & CCPA Compliance
12.1 For EU Users (GDPR)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection authority.
12.2 For California Users (CCPA)
California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, to delete personal information, and to opt-out of the sale of personal information. We do not sell your personal information.